Prosim Technologies
Enterprise solutions for the emergency services
Prosim Technologies has a wealth of experience in developing products
and providing services to the emergency services.
When it comes to public safety, any delays can mean the difference between life
and death. In an environment where seconds count, public safety agencies need to
be able to act quickly and decisively with as much guidance and information available
to them as is possible. This is why public safety agencies count on Prosim Technologies
to provide them with their critical applications.
Vantage Call Handler
Vantage Call Handler is used by the Force Communication Centres
to help manage calls more efficiently and effectively. It guides the call taker
during a call to ensure that force policy and guidelines are followed. In this way,
the organisation provides a uniformly high quality response to the public. The call
taker is presented with necessary information and intelligence for making vital
decisions during the call. More…
Vantage Duty Management
Vantage Duty Management provides simple, straight-forward functionality to
define and manage duties, patterns, transfers, personnel groups etc.. Tried and
tested over many years and now available on industry standard Microsoft Windows
platforms, VantageDM provides a value-for-money duty management solution in these
budget conscious times.
More…
Our Services
Prosim provides various services to the emergency services and other industries.
These services include:
- Benefits Analysis
- ITIL Analysis
- Application development and integration
To find out more about our services click here.
Vantage Saves Lives
"Vantage saves lives. I can recall a recent case where a 999 call was dropped and there was real concern
for the caller. Using the caller history stored in Vantage I was able to locate
an address and dispatch police resources who found that the young girl had serious
cuts to her wrists in a suicide attempt. As a direct result she was traced and treated
in hospital.
I have experience of Vantage being similarly used in investigation
of violent domestic assaults where the caller has been disconnected and an address
traced through Vantage. All contacts count that is why we are so keen to ensure
they all get logged. From tracing witnesses, investigating crime and proving intelligence
associations the contact history is invaluable as it links a number of critical
pieces of information such as phone numbers , mobile numbers, names and addresses.
The integration with our STORM Command & Control system is also a feature and allows
us to logically progress a call through to efficient dispatch."
999 Supervisor, Lothian & Borders Police.